Guests with infants

Precautions

Please be careful of accidents involving small children

Falling off the bench

There have been cases where ambulances have been required. Please be careful and have your child sit on your lap.

Falling from a stroller

Always fasten the stroller's seat belt and lock the front bar.

Falling while walking

Please hold hands with small children when walking.

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If you are injured or feel unwell in the park, please use the first aid room.

The location of the first aid station is here

About the toilets

・Children's toilet (1 location)
West Garden Children's Zoo STEP

・Baby bed with diaper changing facilities
Toilets within the park (not available in some men's restrooms)
Breastfeeding space

Ueno Zoo Toilet Map

Breastfeeding space

There are three nursing rooms within the park.
There is a nursing chair, hot water for formula, and a baby bed.

East Garden

Saruyama Kitchen Baby Room
*Men are also welcome to use all areas except for the women-only area.
Outdoor nursing room "mamaro" in front Gneral Information Center
*There is no water heater for milk.

West Garden

Bentenmon Baby Room
*Men are also welcome to use all areas except for the women-only area.

West Garden

Baby room in the rest area
*If no women are using the facility, men can also use it.

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If you find a lost child or would like to help locate one, please contact a member of staff nearby.

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Each lost and found child care center also distributes lost and found pet tags.

Park map

Stroller rental and return (3 locations)

Rental location

: In front of Main Gate East Garden
In front of West Garden Bentenmon Gate, next to Ikenohata Mon
(Rentals at Ikenohata Monwaki are available only on weekends and holidays)

Return location

: In front of Main Gate East Garden
In front of West Garden Bentenmon Gate, next to Ikenohata Mon

Fee

：500 yen per vehicle per day

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If your child has a Physical Disability Certificate, Love Certificate, Rehabilitation Certificate, or Mental Disability Health and Welfare Certificate, admission is free.

type

: Type B stroller (with reclining function)

subject

: 7 months to 4 years old (up to 18kg)

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We have several lockers available for large luggage such as strollers.

Lost child protection and search

East Garden

Gneral Information Center

West Garden

Bentenmon Gate, Ikenohata Gate

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If you find a lost child or would like to help locate one, please contact a member of staff nearby.

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Lost dog tags are also distributed at East Garden Gneral Information Center, West Garden Benten Gate, and West Garden Ikenohata Gate.

Ueno Zoo Sensory Map
Areas are color-coded to indicate bright, dark, crowded, noisy, quiet, and strong smelling areas.

Download the wheelchair and stroller user map (PDF)