Shoebill Cart

Ueno Zoo As part of our new efforts to enhance the park’s appeal, we are operating the “Hashibiro Cart,” a small electric cart modeled after Shoebill.

The cart makes a full loop of the “West Garden” (“ Panda Forest”). Along part of the route, panels in chronological order introduce the animals from around the world that have come to the “Ueno Zoo.” Please enjoy a fun time riding the cart, learning about the history of the “Ueno Zoo,” and touring the facilities where the “Giant Panda” were once kept.

Please note that a numbered ticket obtained through online registration (first-come, first-served) is required to ride. Please check the visitor information below. We sincerely look forward to welcoming you aboard!

Usage Guide

About the "Shoebill Cart"

This is a five-seater electric mini-cart. It automatically travels at a low speed around the course. For safety reasons, one staff member will be in the driver's seat.

Operating area and route

We will take a walk around West Garden and Panda Forest (approximately 4 minutes).

A floor plan Panda Forest facility. It shows a route in which a shoebill cart circles the perimeter.

① Boarding/Alighting area (cart boarding area) / ② Back Panda Forest / ③ Panda House exterior viewing walkway
(We do not keep Giant Panda.)

Boarding/alighting area (cart boarding area)

Please see the map below for the boarding/alighting area (cart drop-off point).

A map of Ueno Ueno Zoo, showing the boarding and alighting locations for the Shoebill Cart.

subject

Those who can sit in the cart themselves or with the assistance of a companion and maintain a stable posture until the end of the trip.

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There are no seat belts or safety belts to maintain posture.

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There are no age restrictions, but the content is geared towards children.

Capacity

A maximum of 4 people per group (children aged 3 and older are included in the count).

Children under elementary school age must be accompanied by a guardian aged 16 or older.

Children aged 0-2 years old must be held by a guardian while riding (one child per guardian, maximum of two children per group).

Boarding is on a per-group basis as per your booking. As a general rule, we do not guide multiple different groups simultaneously.

Depending on the size and other factors of the passengers, even if the vehicle is within its capacity, a group may be asked to board in two separate trips.

Usage fee

Free (however, an entrance fee is required separately)

Service details

	Operating hours	Number of sets
Shoebill Cart for Kids	12:30〜13:30	10 pairs	This is exclusively for families with children aged 0 to junior high school age.
Shoebill Cart	13:30〜15:30	20 pairs	Anyone can ride.

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The "Hashibiro Cart for Kids" is exclusively for families with children aged 0 to junior high school age. It cannot be used by adults (high school age and older) alone. Please note that if our staff determines that you do not meet the requirements, you will not be allowed to ride.

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The carts will operate even in rainy weather, but service will be suspended in severe weather. Please note that service may also be suspended at short notice due to unforeseen circumstances. Also, please be aware that no alternative rides will be provided in such cases.

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The operating schedule is subject to change without notice.

Boarding reception time and number of passengers

Shoebill Cart for Kids

Boarding hours	Number of passengers
12:30〜12:50	3 pairs
12:50〜13:10	3 pairs
13:10〜13:30	4 pairs

Boarding hours	Number of passengers
13:30〜13:50	3 pairs
13:50〜14:10	3 pairs
14:10〜14:30	4 pairs
14:30〜14:50	3 pairs
14:50〜15:10	3 pairs
15:10〜15:30	4 pairs

How to board

A numbered ticket obtained through online application is required to board.

Reservations for "Hashibiro Cart for Kids ride tickets" will begin at 11:30 on the day of operation, and reservations for "Hashibiro Cart ride tickets" will begin at 12:30 on the day of operation.

Registration will close once the maximum number of participants is reached.

If cancellations occur after the deadline, registration will automatically reopen at that time.

We are unable to accept registrations for the waiting list.

Click here to apply for a numbered ticket.

Please access the “Asoview!” page, register, and apply.

Safety precautions

To ensure your safety and enjoyment, please observe the following precautions while riding.

1.

Please follow the staff's instructions.

2.

A staff member will guide you to board. Please wait in the designated area.

3.

The area within the driving zone is dangerous. Please do not enter.

4.

Standing up or extending your arms, legs, or body out of the vehicle while it is in motion is extremely dangerous, so please refrain from doing so.

5.

Getting on or off the cart while it's moving is prohibited. Please wait until the cart has come to a complete stop before getting on or off.

6.

You are allowed to take photos, but please be careful not to drop Kawakawa or camera.

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Children who cannot sit on their own should be held securely on their parent's lap or in a baby carrier, and should be supervised by a parent or guardian to ensure their safety during the ride.

8.

Please be careful as there is a slope in part of the road.

9.

If staff determine that boarding would be detrimental to safe operation, we may refuse your boarding.

Other precautions

Ueno Zoo does not currently keep Giant Panda.

Animal observation is not permitted while the cart is in motion.

If you miss the designated boarding time, you will not be able to board for any reason. Please check the boarding time displayed on your ticket and arrive at the "boarding/alighting area (cart boarding area)" at least 5 minutes before the boarding time closes.

Please refrain from soliciting passengers from an unspecified number of people.

Please refrain from eating or drinking while on board.

Depending on the operating conditions, there may be a slight delay before you can board. Thank you for your understanding.

The operating schedule may change due to weather conditions or other reasons.

Please note that train services may be suspended unexpectedly due to weather conditions, vehicle malfunctions, or other unforeseen circumstances. In such cases, alternative transportation will not be provided.

If you are unable to board after making a reservation, please be sure to cancel your reservation. If you repeatedly fail to board without canceling your reservations, we may refuse your future reservations.

Our staff cannot take your camera and take photos for you. Thank you for your understanding.

Let's try riding the Shoebill Cart!

This video introduces the route and exhibits of the Shoebill Cart. Please also check the "Requests for Safe Driving."