[Important] Notice regarding Asoview!

We have received a report from Asoview Co., Ltd., which sells online tickets for Tokyo Metropolitan Zoos and Aquariums, that some Asoview! member information was leaked due to unauthorized access to an external email distribution service (provided by Arara Co., Ltd.) used by the company.

For further details or inquiries regarding this matter, please contact the dedicated support desk at Asoview Co., Ltd., the entity responsible for managing this information.

Asoview Co., Ltd. Customer Service Hotline

TEL: 0120-30-3521
Reception hours: 10:00 AM - 7:00 PM (Weekdays / Saturdays, Sundays, and public holidays)

Please note that in connection with this matter, Tokyo Metropolitan Zoos and Aquariums will never contact you to request your personal information or payment details. Please be cautious of any suspicious communications.