For people with disabilities and the elderly
Admission fees
Admission fees
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Admission is free for those who hold a Physical Disability Certificate, Love Certificate, Rehabilitation Certificate, or Mental Disability Health and Welfare Certificate, and their accompanying person (one person in principle).
You can also use the disability certificate app "Mirairo ID." No special request is required, so simply present it at the entrance gate to enter the park.
Please note that presenting any of the various recipient certificates will not entitle you to free admission.
You can also use the disability certificate app "Mirairo ID." No special request is required, so simply present it at the entrance gate to enter the park.
Please note that presenting any of the various recipient certificates will not entitle you to free admission.
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Admission fees for those 65 and older are half the regular admission fee (200 yen for individuals, 800 yen for annual passes).
Please bring proof of age.
Please bring proof of age.
Barrier-free toilets
Barrier-free toilets
Accessible toilets are available in all restrooms at the zoo (main zoo) except for the museum restroom.
Ostomate-friendly toilets are located at the toilets at Main Gate of the zoo (main zoo), Squirrel Trail, and at the Nanaimon Gate toilet in the aquatic park (branch zoo).
For information about the restroom facilities within the park, please see the "Toilet Map."
wheelchair
wheelchair
Wheelchairs can be borrowed and returned at the management office next to Main Gate of the zoo (main zoo) and at the Bentenmon and Nanaimon gates of the Aquatic Garden (branch zoo).
Free of charge, first come first served (Number of wheelchairs: 8)
Free of charge, first come first served (Number of wheelchairs: 8)
As a general rule, it can only be used within the park.
Please see the Wheelchair/Stroller User Map for wheelchair-accessible paths and other facilities.
About assistance dogs
About assistance dogs
Assistance dogs (guide dogs, hearing dogs, service dogs) are also allowed in the park.
In case of sudden illness
In case of sudden illness
We do not have any affiliated hospitals, but in the event of an emergency, we will help you find a nearby hospital that can accept you depending on your symptoms, age, etc.
Please speak to a member of staff.
Please speak to a member of staff.
Sensory Map
Sensory Map
We distribute sensory maps at the entrance to ensure that guests with various special needs can visit the park with peace of mind.
A sensory map is a map that contains information about the five senses, such as light, sound, and smell.
You can also view it in PDF format.