For people with disabilities and the elderly

Admission fees

Admission is free for holders of a Physical Disability Certificate, Intellectual Disability Certificate, Developmental Disability Certificate, or Mental Disability Health and Welfare Certificate, and their accompanying person (generally one person). The disability certificate app "Mirairo ID" can also be used. No notification is required; simply present your certificate at the entrance gate to enter the park.
Please note that presenting any of the various recipient certificates will not entitle you to free admission.

Barrier-free toilets

Disabled toilets (barrier-free toilets) are available in all restrooms within the park.
Ostomate-friendly toilets are located next to the ticket booth.
Universal seats are located in the restrooms on the second floor of the main building.

Wheelchair

Wheelchairs can be rented and returned at Main Gate, the ticket office, and the information counter (2nd floor of the main building).
(Number of wheelchairs: 15)
Wheelchairs are available for free use on a first-come, first-served basis. Reservations are not accepted.
Rental wheelchairs are for use within the park only. If you need to use them outside the park, please obtain permission from a staff member and return them before closing time.
Areas that are not accessible by wheelchair include the aquarium exhibit at the bottom of the stairs in the "Penguin Ecology" area, the walkway at the top of the stairs in the "Tokyo Sea" area, and the "Bioluminescent Creatures" exhibit.
Please contact our staff for more details.

About assistance dogs

Assistance dogs (guide dogs, hearing dogs, service dogs) are also allowed in the park.

first aid room

Please ask a member of staff if you would like to use the facility.
A nurse will provide first aid when present in the room, but if it is determined that further medical treatment by a doctor is necessary, please visit a nearby medical institution.

Calm Down Space

A "Calm Down Space" is located next to the escalator on the second floor of the main building for those with sensory sensitivities or those who need a temporary break from the stimuli in the building.
It can be used to calm your mind when you feel anxious or stressed by stimuli such as sound or light.

Sensory Goods

To enable visitors with sensory sensitivities to view the exhibits with peace of mind, we offer sensory aids such as earmuffs to reduce sound stimulation and oil timers that have a calming effect.
Sensory items can be borrowed and returned at the Information Counter (Main Building, 2nd floor).
Rental is free and on a first-come, first-served basis. Please note that we do not accept reservations.
This service is available only within the main building.

Quiet Hour

"Quiet Hour" is a period of quiet time when stimuli such as sound and light are kept to a minimum to allow people with sensory sensitivities to feel at ease. Tokyo Sea Life Park will be implementing Quiet Hour on the following dates as part of its efforts to ensure that everyone can enjoy a comfortable time.

Date

May 12th (Tuesday), July 14th (Tuesday), September 8th (Tuesday), November 10th (Tuesday), 2026
Tuesday, January 12, 2027, Tuesday, March 9, 2027

time

13:00 - 16:30

For more details, please see the page linked below.