FAQ

The park is closed every Wednesday (if Wednesday is a national holiday, a substitute holiday, or Tokyo Citizens' Day, the park will be closed the following day instead). It is also closed during the New Year holidays (December 29th to January 1st of the following year). However, depending on the month, the park may be open on some Wednesdays.

The park opens at 9:30am.

Admission and sales of admission tickets and annual passes are available until 4:00 PM. The park closes at 5:00 PM.

Admission is 700 yen for the general public, 250 yen for junior high school students from outside Tokyo, and 350 yen for those 65 and older. Elementary school students and younger, and junior high school students who live or attend school in Tokyo are free.

Greenery Day (5/4), Tokyo Citizens' Day (10/1), and the park's anniversary (10/10). On days when the park is open during Senior Citizens' Week (9/15-9/21), admission is free for those 60 years of age or older and one accompanying person.

Please present this at the ticket gate.

They are sold at the ticket office. Each book costs 2,500 yen. Advance purchase vouchers can also be exchanged for actual tickets.

By presenting your membership card, you can purchase admission tickets at the group rate (20% discount). The same applies to foreign tourists who have a "Welcome Card."

In principle, you and one accompanying person can enter the park free of charge. Please present your passport at the ticket gate.

Please check the information below and make a reservation when you come to inspect the property (on-site inspection) or by phone.

If you would like to visit the site, please come directly between 9:30 and 15:30 on opening days and speak to a staff member at the ticket counter. Please avoid visiting on busy days such as Golden Week and the Obon period. For more information, please see below.

Group discounts are available for groups of 20 or more paying guests.

We are sorry, but we do not broadcast to all attendees. Please decide on a meeting place and time in advance before coming to the park.

If you need to re-enter the park, please speak to a staff member at the ticket gate or at the information counter (inside the park).

Tickets can be purchased at the staffed counter. The price is 2,800 yen for adults and 1,400 yen for those 65 and over.

Assistance dogs are allowed in the park (dogs, cats, birds, insects, aquatic creatures, and other animals are not permitted in the park).

Dogs, cats, birds, insects, aquatic creatures, and other animals are not permitted inside the park.

Rental and return of items is available at Main Gate, ticket office, and information counter.

It is free, but please note that it is on a first-come, first-served basis.

Generally, they are only allowed inside the park, but if you need them, please get permission from a staff member and return them before closing time.

These include the aquarium exhibit at the bottom of the stairs in the "Penguin Ecology" area, the walkway at the top of the stairs in the "Tokyo Sea" area, and the "Bioluminescent Creatures" exhibit.

We will assist you at the restaurant. Please speak to a member of the restaurant staff.

Please speak to a staff member at the information counter, restaurant, or ticket office.

Nursing rooms are located in the rest house next to Main Gate gate and in the main building.

Only women are allowed to use the nursing room in the rest house next to Main Gate gate. Men may use the nursing room in the main building if they wish to do so. Please consult with staff.

There are no smoking areas. Smoking is prohibited in all areas of the park.

Not for sale.

There are toilets in all the parks.

All Western-style toilets in the main building are equipped with booster seats for infants.

They are installed in all toilets within the park.

The toilets are located next to the ticket booth.

We have an allergen list available. Please ask a restaurant staff member for it.

Please use part of the restaurant or Main Gate gate. We do not have a covered area that can accommodate large groups. Thank you for your understanding.

You are welcome to bring your own food and drinks into the restaurant. However, please inform a staff member as some customers may have ordered them. Please note that we do not accept large groups.

It's located in Main Gate next to the main gate, on the restaurant terrace.

Please use the gift shop "Aquamarine" on the second floor of the main building or "Aquascape" just inside Main Gate.

Strollers are not available for rental.

You can use "au Wi-Fi SPOT," "Wi2 300," and "TOKYO FREE Wi-Fi." Please see below for access points.

No. Please make sure your device is fully charged or bring a spare battery with you when you visit the park.

The interactive program will be suspended for the time being. It is unclear when it will resume.

You can watch tuna, penguins, and seabirds eating. Guests are not permitted to feed the animals. Please see below for more details.

Please check the event listings and regular events page.

葛西臨海水族園に駐車場はありません。葛西臨海公園の駐車場（電話03-3877-0725）をご利用ください（駐車場の詳細は下記をご覧ください。東京都道路整備保全公社のサイトです）。

The Tokyo Fire Department telephone service will help you find a nearby hospital that will accept you.

Flashes, lighting, tripods, monopods, etc. are not permitted, but you can take commemorative photos of families or photos of landscapes and wildlife using either a camera or video camera without applying. However, if you are using bulky equipment, placing models in the photo, or taking photos in the same place for a long time, which may interfere with other visitors' viewing, you will need to apply for permission. Llama leading field trips must apply for permission when their group enters the park.

Regardless of whether the purpose of filming is commercial or non-commercial, permission is required if you wish to use a specific location within the park exclusively for a specific period of time.

Please see below.

Please see below.

We apologize, but we do not call customers or make announcements to the general public. Please decide on a meeting place or meeting place in advance before coming to the park.

Please inform the nearest staff member.

Please inform the nearest staff member.

If a nurse is present in the room, they will provide first aid. If medical treatment by a doctor is required, we recommend that you visit a medical institution. In the case of an emergency, we will call an ambulance.

Tickets are accepted at the ticket office.

Tickets are accepted at the ticket office.

Tickets are accepted at the ticket office.

Tickets are accepted at the ticket office.

Please ask at the information desk.

The typical viewing time is 1 hour 30 minutes to 2 hours.

Please inform the nearest staff member.

They are available at the information counter.

Please use the stairs past the ticket gates and the open space in front of the glass dome. Please be considerate to other customers passing by.

Please refrain from using tripods inside the building.

To protect the wildlife, please refrain from using flash photography inside the museum.

Please refrain from staying in one place for a long time and from using paints, ink, etc.

葛西臨海水族園では、飼育動物に与えるえさなどの必要性や安全性を事前に確認し、飼育管理上の可否を判断したうえで、えさなどの寄贈をお受けしています。えさなどの寄贈をいただく場合には、必ず事前にお電話でお問い合わせをお願いいたします。事前にご相談のない寄付につきましてはお受け取りできませんので、あらかじめご了承願います。【葛西臨海水族園：03-3869-5152（開園日の9:30～17:00）】
なお、都立動物園をご支援いただく仕組みとして下記をご案内しております。今後とも、応援をいただければ幸いです。

For public facilities, employees are hired through the regular civil service examination. For private facilities, selection is also done through examinations and interviews.

The Tokyo Metropolitan Zoos (Ueno Zoological Gardens, Tama Zoo, Tokyo Sea Life Park, and Inokashira Park Zoo) are managed and operated by Tokyo Zoological Park Society, as the designated administrator of the Tokyo Metropolitan Government. The zoos also recruit staff. For information on staff recruitment, please see the "Recruitment Information" page.

For public facilities outside of Tokyo, please inquire with the respective local government or zoo/aquarium. For private facilities, please check directly with the facility and also look for job postings in local newspapers, newsletters, and online. Established educational institutions may also receive job postings.

While a university degree isn't always a requirement, it's said that many zoo staff come from universities specializing in animal husbandry, or, in the case of aquariums, from fisheries or marine science departments. Veterinarians, on the other hand, must graduate from veterinary school and pass a national examination. However, among those actually working in zoos, there are also people who majored in biology in education departments, and many who majored in completely different fields if they aren't directly involved in animal care.

If you're looking to be involved with a zoo in a non-professional way, volunteering is one option. Ueno Zoo, Tama Zoo Inokashira Park Zoo Tokyo Sea Life Park has the "Tokyo Sea Life Volunteers."