Tokyo Friends of the Zoo
Application for joining/renewal and payment of membership fees
Application for joining/renewal and payment of membership fees
Membership Category
General Membership (Anyone can join)
Annual fee: 2,000 yen
Junior members (junior high school students and younger)
Annual fee: 1,000 yen
Please apply according to your preferred payment method.
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For information about membership cards and benefits, please see the "Notes" on the following page.
Postal transfer
For those wishing to become new members, we will send you a "Membership Guide" brochure with a dedicated postal transfer form.
Please contact the Friends of the Zoo office at tomonokai@tokyo-zoo.net.
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Please write "Request for postal transfer form" in the email subject line and include the recipient's postal code, address, and name in the body of the email.
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If you are unable to use email, please contact us at the address below.
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If you are already a member, please use the "Renewal Information (with postal transfer form)" that will be sent to you before the membership fee deadline.
Credit card payment
Please use this to apply for new membership or renewal of Tokyo Friends of the Zoo. If you are already a member, please check the details of the "Renewal Information" that will be sent to you before the membership due date and then proceed with the renewal procedure.
Please be sure to read the following precautions.
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Please enter the information of the person signing up in the "Customer Information" section of the application form. However, if the name on the credit card differs from the person signing up, such as when a family member pays the membership fee for a person under the age of 18, please note this in the message section.
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If you are applying for renewal or re-enrollment, please enter your membership number.
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Please note that due to administrative procedures, it may take approximately 10 days for your membership card to arrive.
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Please also check the information based on the Specified Commercial Transactions Act.
General Member
Junior members (junior high school students and younger)
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After clicking, you will be redirected to a site (j-payment.co.jp) managed by ROBOT PAYMENT Co., Ltd. Personal information provided when applying will be securely stored on a server managed by ROBOT PAYMENT Co., Ltd. and will be managed in a strict and appropriate manner.
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If you have pressed the application button by mistake or would like to cancel your application, please contact the Friends of the Association Secretariat listed below.
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Description based on the Specified Commercial Transactions Act
1.
Vendor
Tokyo Zoological Park Society
Tokyo Zoological Park Society
2.
Chief Operations Officer
Chairperson: Chieko Sugisaki
Chairperson: Chieko Sugisaki
3.
Address
Postal Code 110-0007
9-83 Ueno Koen, Taito-ku, Tokyo, Japan Ueno Zoo
Postal Code 110-0007
9-83 Ueno Koen, Taito-ku, Tokyo, Japan Ueno Zoo
4.
contact address
Phone: 03-3828-8235 (General Affairs Department, Strategic Public Relations Division)
Email: tomonokai@tokyo-zoo.net
Phone: 03-3828-8235 (General Affairs Department, Strategic Public Relations Division)
Email: tomonokai@tokyo-zoo.net
5.
Selling price
General membership fee: 2,000 yen (includes Tokyo Friends of the Zoo annual membership fee and consumption tax)
Junior membership fee: 1,000 yen (includes Tokyo Friends of the Zoo annual membership fee and consumption tax)
General membership fee: 2,000 yen (includes Tokyo Friends of the Zoo annual membership fee and consumption tax)
Junior membership fee: 1,000 yen (includes Tokyo Friends of the Zoo annual membership fee and consumption tax)
6.
Required fees other than the product price
none
none
7.
Payment timing and method
New and returning members are accepted at any time.
Regarding renewal, general members will receive a "Renewal Notice" approximately two months before their membership fee expires.
Junior members will receive a "Renewal Notice" approximately one month before their membership fee is due.
New and returning members are accepted at any time.
Regarding renewal, general members will receive a "Renewal Notice" approximately two months before their membership fee expires.
Junior members will receive a "Renewal Notice" approximately one month before their membership fee is due.
8.
Delivery period (membership period)
For new members, your membership card will be mailed to you after the registration process is completed by the Friends of the Association office following your application.
The membership period for general members is one year from the month of application, and the membership period will end on one of the following months: March, June, September, or December, depending on the month of application.
We will send you four magazines, published in April, July, October, and January.
Junior members have a membership period of one year from the month of enrollment (e.g., if you enroll in May, your membership will last until the end of April of the following year).
You will receive two booklets, one published in February and the other in August.
For new members, your membership card will be mailed to you after the registration process is completed by the Friends of the Association office following your application.
The membership period for general members is one year from the month of application, and the membership period will end on one of the following months: March, June, September, or December, depending on the month of application.
We will send you four magazines, published in April, July, October, and January.
Junior members have a membership period of one year from the month of enrollment (e.g., if you enroll in May, your membership will last until the end of April of the following year).
You will receive two booklets, one published in February and the other in August.
9.
Returns and cancellations
As a general rule, we do not offer refunds for membership fees once they have been paid.
If you have pressed the application button by mistake or would like to cancel your application, please contact the Friends of the Association Secretariat immediately.
If the magazine you received is damaged or soiled, or if there is an error in the delivery, please contact the Friends of the Association Secretariat.
We accept returns and exchanges. However, we do not accept returns or exchanges due to customer convenience.
As a general rule, we do not offer refunds for membership fees once they have been paid.
If you have pressed the application button by mistake or would like to cancel your application, please contact the Friends of the Association Secretariat immediately.
If the magazine you received is damaged or soiled, or if there is an error in the delivery, please contact the Friends of the Association Secretariat.
We accept returns and exchanges. However, we do not accept returns or exchanges due to customer convenience.
10.
Payment Methods
Credit card payment, postal transfer, reception desk at the zoo or aquarium
Credit card payment, postal transfer, reception desk at the zoo or aquarium
11.
Contact Us
Tokyo Zoological Park Society
General Affairs Department, Strategic Public Relations Division Tokyo Friends of the Zoo Secretariat
Tokyo Zoological Park Society
General Affairs Department, Strategic Public Relations Division Tokyo Friends of the Zoo Secretariat
Personal Information Protection
The personal information you provide will only be used for administrative procedures related to your application to join Tokyo Friends of the Zoo.
Please check the following page for our personal information protection policy.
Inquiries
Tokyo Friends of the Zoo Association Office
9-83 Ueno Park, Taito-ku, Tokyo 110-0007, Japan (Inside Ueno Zoo
Phone: 03-3828-8235 (Reception hours: 9:30 AM - 5:00 PM)
Email: tomonokai@tokyo-zoo.net
The account used for accepting membership fees for the Friends of the Association does not accept donations.
If you are considering making a donation, please check the other available addresses.