In light of the COVID-19 situation, Ueno Zoo has established "New Ways to Enjoy the Zoo." We ask that you please abide by these rules when visiting the zoo.

Before you visit the park──

• Please take your temperature at home, and refrain from visiting the park if you have a fever (37.5°C or higher), cold symptoms such as a cough, or are feeling unwell.
  

Upon entering the park—

• Upon entering the park, please disinfect your hands and the soles of your shoes using the disinfectant mat.

When viewing within the park:

• Wearing a mask is recommended in crowded places.
  *Wearing a mask in hot weather carries a risk of heatstroke. Please maintain social distancing and remove your mask as needed.
  *Staff members may remove their masks while working to prevent heatstroke.
• Please cooperate by washing your hands frequently.
• Please watch quietly without raising your voice.
• Please refrain from standing in one place for extended periods while viewing the exhibits.
• Please refrain from eating while waiting in line.
• Please refrain from touching the animals or exhibits.
• Please refrain from knocking on the glass of the exhibition facility.
• Please do not feed the animals.
• When taking photographs, please be considerate of other visitors and avoid obstructing their view.
• During crowded times, please be considerate of others and take turns viewing the exhibits.

In shops and restaurants──

• Please avoid visiting the gift shop during peak hours.
• Please keep your meals at restaurants and other establishments brief.
• Please keep conversations to a minimum.
• Please use a credit card or electronic money for payment whenever possible.

(June 12, 2020)
(June 6, 2021: Content updated)
(June 22, 2021: Content updated)
(June 8, 2022: Content updated)
(March 13, 2023: Content updated)
(May 8, 2023: Content updated)