tama Zoological Gardens

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FAQ

Entry

View these pages for the following topics: Opening hours, closed days, final entry time, entry fee, free entry days, and group Use

A The zoo is closed every Wednesday (Thursday if Wednesday is a national holiday or falls on October 10), as well as during the year-end/New Year's holiday (December 29 to January 1). Please check the calendar on the website.

A The facility opens at 9:30, and closes at 17:00 (tickets sold until 16:00).

A Admission is 600 yen for adults, 200 yen for junior high school students not living or attending school in Tokyo, and 300 yen for seniors aged 65 or older. Admission is free for children of elementary-school age or younger and for junior high school students living or attending school in Tokyo.

A The group discount applies to groups of 20 or more paying individuals.

A We are sorry, but we cannot.

A If you need to reenter, please tell a staff member at the entrance.

A Dogs, cats, and other pets cannot enter. Seeing-eye dogs, hearing-assistance dogs, and other service dogs are permitted to enter.

Facilities

A Free wheelchair rentals are available at the Main Gate. Please return wheelchairs to the Main Gate when you are done. Availability is on a first-come-first-served basis.

A There are nursing rooms inside the Watching Center, the Insectarium Center, the café/rest area near the Koala House, and the African Zone rest area.

A Smoking is prohibited throughout the premises.

A Accessible facilities are available at 14 of the 16 restrooms in the zoo.

A Yes, at the Main Gate, inside the Watching Center, at the Sakura Picnic Area, inside the African Zone rest area, next to the African Zone café, and next to the Animal Cenotaph.

A Please use the African Zone rest area, the zoo café inside the Watching Center, the café near the Koala House, etc.

A There is a gift shop right inside the Main Gate. You must purchase an admission ticket.

A There is only one at the Main Gate.

A There is a stroller rental location slightly past the Main Gate. The fee is 500 yen.

A "SoftBank Wi-Fi Spot," "WiMAX," and "FREE Wi-Fi & TOKYO" are available in limited areas. Please ask a staff member for details.

A No. Please charge your device sufficiently in advance, or bring spare batteries, etc.

Information about the Surrounding Area

A There is no parking lot on the premises. Please use one of the toll parking lots nearby.

A We will help you look for a hospital. Please ask a staff member.

Other

A Visitors may not feed the animals.

A We are sorry, but we cannot make announcements to page particular individuals.

A Please notify a nearby staff member.

A We cannot treat injuries as we are not a medical institution. However, first-aid kits are stocked. Please contact a staff member.

A It takes 2 to 3 hours.

A Please notify a nearby staff member.

A Flash photography of the animals is prohibited.